Please call CARiD Customer Service department to cancel an order.
How to Inspect an Item Upon Receipt?
Please follow these guidelines when you receive your item:
Before opening the package, check for accuracy by matching the part number on the box with the part number on the invoice or packing slip. If it matches, please proceed.
In the event the product needs to be returned, you will need the box in good shape to avoid rebox fees. Carefully open the box taking care not to damage the parts or the packaging and keep the box.
Inspect the parts for apparent damage and missing items. If no apparent damage and missing items are found, please proceed.
Mock up or lay out the assembly of the item on a clean, soft surface to avoid damage to the parts. Make sure the parts received are what you actually want before proceeding to install. Once installation is attempted, the parts are no longer unused, uninstalled, and in resalable condition.
Installation Recommendations for a Trouble-Free Experience
Do not take your vehicle apart, or commit to a time to install a part before the part arrives and has been inspected.
Carefully read all instructions and make sure all necessary tools are available. Novice installers (do-it-yourselfers) are recommended to have a qualified and experienced professional at hand to ensure a successful installation. Assess your abilities and only proceed if you are capable of completing the install. If not, give the job to a professional.
Damage Claims
Items that fail or are damaged due to customer abuse, negligence, or improper installation techniques, are not returnable under any circumstances, so please take care of the parts while they are in your possession.
Disclaimer
All items designated as RACING, OFF-ROAD, OR SHOW USE ONLY are not intended to be used on the highway or any pollution controlled vehicles. This does not mean they cannot function on such vehicles, but merely that they may not uphold to the regulations and restrictions of a highway vehicle and therefore must be designated as OFF-ROAD USE ONLY. Please check and confirm with all local laws before purchase to ensure that you understand fully the consequences and risks associated with the use of HPS products.
What is your warranty?
HPS guarantees its products against manufacturing defects for two (2) years from the original date of purchase. More Information